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Home > FAQs
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A:
TireVan is a new concept in tire replacement. With TireVan,
- You select your new tires on our website, or by phone, from our broad selection of all major brands. If you’d like our unbiased advice, our courteous sales team will be happy to help – just give us a call.
- We bring your new tires to you, and professionally install them at your home or workplace while you are doing, well, whatever you prefer!
- We avoid expensive real estate and high overheads, and pass the savings along to you through our fair, everyday low tire prices. In fact, WE GUARANTEE IT.
- We also guarantee your satisfaction with your new tires and our service.
A: We work hard to bring you the finest tire installation service available. First, we use the finest equipment, which delivers unmatched quality in proper mounting and balancing techniques. This cutting-edge equipment is so expensive that almost no tire stores can afford to invest in it. Our mounting equipment is designed to protect today's premium alloy wheels from damage, and our computer-controlled patented balancer provides the most advanced vibration-reducing and pull-eliminating balancing methods available (Road Force® and StraightTrak® LFM). For more information, visit our "Installation Technology" page. Second, our technicians are professionally trained and certified. We routinely service the most demanding high-performance cars, and are proud of our reputation with car enthusiasts (like the BMW, Mercedes, Porsche, and Corvette clubs). Not a car buff? Not an issue. The same quality applies to your Honda, Toyota, Nissan, or whatever you drive. We provide the same high level of care and attention to ensure your tires are properly mounted, balanced, and installed. Third, we guarantee your satisfaction. If you experience any issues with your new tires in the first 60 days, we will make it right.
A:
At TireVan, we work hard to give you the best prices on tires around. We back this up with our Lowest Price Guarantee. Our mobile installation prices are competitive with tire store installation fees, and our prices include all parts, labor, and disposal of old tires – with no hidden charges! As a mobile operation, we also charge a small fee to help offset the cost of fuel, tolls, and truck. You will still find our overall cost of tires and installation to be lower than tire store prices! So, TireVan saves you both time AND money!
A typical installation on a typical vehicle runs about $25 per tire and includes mounting, professional computerized 2-axis dynamic balancing, weights, stems and tire disposal. Certain tires or vehicles may require a slight additional charge, as do certain optional services such as Road Force® Balancing or Road Hazard Insurance.
A: No, in fact at TireVan you will pay less. In general we find our customers save as much as 20% compared with tire stores, and as much as 40% or more compared with auto dealer service shops. Our installation fees are competitive with most tire shops and includes all parts (valves, stems, weights) and disposal fees. There are no hidden shop charges. Our tire prices are the lowest around. WE GUARANTEE IT!
A: It’s simple: we work hard to run an efficient organization with low overhead. Tires is all we do, so we avoid the costs of providing other services (like tune-ups, lube jobs, or muffler replacement). We don’t have retail tire shops so we avoid expensive real estate. Our patented equipment (we use the finest) fits in a mobile van. We avoid stocking inventory, which allows us to offer you an unlimited selection of tires from all major brands, including Goodyear, Michelin, Firestone, Bridgestone, BFGoodrich, Kumho, Yokohama and many more. Finally, serving our web-oriented customers online is pretty cost-efficient. So overall we operate at lower costs than a traditional tire store, and you save money.
A: As a mobile installer, we charge a small fee on each job (not per tire) to help offset the cost of fuel, tolls, and truck. You will still find our overall cost of tires and installation to be lower than tire store prices! So, TireVan saves you both time AND money!
A: Of course! If you shop by phone, our courteous customer service professionals will be glad to assist you. Our website features advanced search tools to help narrow your choices to those tires that fit your specific needs. Either way, you get the right tire for your car. We carry a huge variety of brands, including Goodyear, Michelin, Firestone, Bridgestone, BFGoodrich, Kumho, Yokohama and many more. Whether you drive a Honda or a Hummer, we can help you. And remember, we have no pressure to sell what’s “in stock”, so we will not steer you toward a tire that is not perfect for your needs.
A: Absolutely! Our service is perfect for cars like your’s. We use the same specialized equipment required for luxury car dealerships (like BMW and Porsche). This equipment uses special gripping technology that protects your wheels from damage, and our balancer includes the patented Road Force® technology, which is the most accurate way to balance a tire and reduce the risk of vibration.
A: We currently provide service throughout the greater Washington DC. Metropolitan Area. To verify service in your town, click here.
A: We work hard to “do it right” at the time of your installation, so the incidence of problems after a TireVan installation is very low. In the unlikely event that you do experience an issue with your new tires, we will be happy to come back to correct the problem. Our guarantee to you is simple: we stand behind our work. For 60 days after our installation, if you experience any tire-related handling or ride issues, we will make it right.
A: A service shop is happy to offer free rotation because they want to inspect your car for brake, tune-up, or other work they’d like to offer you. We are happy to rotate your tires for you simply because they should be rotated. However, since we must dispatch a technician and a TireVan, we do charge a fee. The benefit to you is saving the time of taking your car to a shop for service. Another option we recommend is to rotate your tires during every 2nd oil change – which would typically occur every 6,000 to 10,000 miles. Most service shops will charge nothing or a very modest fee for rotation during an oil change since the car is already up on lifts. And you are not spending your valuable time getting your tires rotated alone.
A: If you order your tires by Monday at 5 p.m. we can typically install your tires as early as Wednesday at 8 a.m. Same-day service is usually not possible since our service fleet is already scheduled with other customer installations. Also, since we carry no inventory (saving you money) we typically get your tires in response to your order.
A:
We do. In fact, corporate accounts are a sizeable part of our business through our Advantage Program. Approximately one-third of the population buys new tires for a passenger car in any calendar year. This amounts to loss of time and productivity for employees and employers as they take time out of a busy workday to take their car to a tire shop. With the TireVan Advantage program, you save that time, while receiving a nice perk in the form of additional discounts. If your employer does not currently participate in the TireVan Advantage program, they can contact us. It’s easy and fast to sign up.
For more information, please visit our group discount page
A: We are based in Sterling, Virginia providing new tire service throughout the greater Washington DC Metro area. TireVan was founded by two veteran entrepreneurs who had one too many time-consuming, frustrating experiences buying tires. They felt there had to be The Best Way to Buy New Tires. And TireVan was born.
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